In Every Service We Provide, Our Promise Is Simple:
You Are In Good Care is an NDIS-registered service provider
You are in good care! We provide in-home assistance to help you stay living at Home. We offer quality, professional support services, either in the privacy of your own home or out and about in your local Community services are delivered by our staff in a way that supports your choice independently respects your privacy, and provides peace of mind.
Capacity Building
Improved Social Skills
Improved Community Participation
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a support worker or mentor in my home?
Just like nurses and doctors, Professional support workers or mentors have chosen a career in the compassionate care of those in need. You Are in Good Care implements a proprietary CareAssure Screening System, which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screening and we rarely advertise for support workers or mentors, as most come from word-of-mouth referrals from other happy clients.
How does You Are in Good Care attract the best support worker or mentor?
Our Golden Rule states ‘We will not refer a support worker or mentor into your home that we would not welcome into our own home.’ This high bar was set by our founder in 1982 and is the backbone of our mission. Similar to any working professional, support workers or mentors are attracted to organisations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists, as they will treat you with as much compassion and dignity as they afford to each support worker or mentor they refer.
What if we don’t like our support worker or mentor?
Contact us and we’ll refer another support worker or mentor quickly at no additional referral cost.
Will we have a choice in selecting the support worker or mentor
Our CarePairing Process works with each family to understand what unique skills and personality are desired in a support worker or mentor. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a support worker or mentor match, so we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a support worker or mentor?
We make the process of finding a support worker or mentor very simple and prompt using our QuickCare Placement program. Give us a call, and we’ll conduct a brief phone discussion to understand your needs. We can then meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit, we are usually able to refer a professional support worker or mentor to your home. Our team continuously screens support workers and mentors beyond current demand to give you quick access to the best in our community.